The second-hand marketplace Members Voice Displeasure Over Sizing Changes
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has altered its measurement guidelines for women's and children's garments but did not contact all users about the change.
Social Media Backlash
Numerous buyers and vendors have taken to social media claiming that product pages now present an altered size classification than originally posted due to the recalibration.
Vinted explained the revised method more closely matches other platforms.
They have suggested members to review their products and manually change the size if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: previously, the service retracted a modification regarding delivery choices following member complaints.
